Customer Care
How do I use a scanner to upload my pictures?
You can use a scanner to create digital copies of your printed pictures. For maximum quality on all our frames, we recommend saving your photos at a resolution of 1280x960 at 72 DPI (dots per inch). The CEIVA Network™ supports JPEG (standard), GIF, BMP and TIFF file formats.
If you have any specific questions about saving a scanned image, check the help area of your scanning program or image editing program.
Contact Us
1-877-692-3482
CEIVA Logic Inc.
303 N Glenoaks Blvd STE 200Burbank, CA 91502
Customer Care Hours
Monday-Friday9:00 am - 4:00 pm PT